Terms & Conditions

Last Updated: 03 October 2026

Welcome to Rakesh Cream Machine Separator / Kesari Tech.

These Terms & Conditions govern your use of our website and your enquiries, purchases, orders, equipment-related services, technical support, and other business interactions with us.

Rakesh Cream Machine Separator / Kesari Tech provides dairy processing machinery and equipment for dairy farms, milk collection centres, commercial dairy businesses, milk processing units, and other customers. Our product portfolio includes cream separators, milk analyzers, milk boilers, butter churners, bulk milk chillers, ghee clarifiers, milk pasteurizers, milk homogenizers, and related dairy equipment.

By using our website or engaging with our business, you agree to these Terms & Conditions.

1. Website Use

The website may be used for:

• Viewing dairy machinery

• Product enquiries

• Requesting quotations

• Understanding product specifications

• Contacting our sales team

• Requesting technical information

• Requesting service or support

You must not:

• Misuse the website

• Submit fraudulent information

• Attempt unauthorized access

• Upload malicious code

• Interfere with website operations

• Copy proprietary website content without authorization

• Use the website for unlawful purposes

2. Products and Machinery

Our product range may include:

• Milk Cream Separators

• Milk Analyzers

• Milk Boilers

• Butter Churners

• Bulk Milk Chillers

• Ghee Clarifiers

• Milk Pasteurizers

• Milk Homogenizers

• Milking Machines

• Fat Testing Equipment

• Other dairy processing equipment

The product range and availability may change from time to time.

3. Product Specifications

Product specifications, photographs, dimensions, capacities, materials, finishes, technical features, and other information displayed on the website are provided for general product information.

Specifications may change because of:

• Manufacturing improvements

• Model updates

• Component changes

• Technical modifications

• Manufacturer updates

• Product availability

The final specifications applicable to an order will be those confirmed in the relevant quotation, invoice, technical document, or purchase agreement.

4. Machinery Capacity

Dairy machinery is available in different capacities depending on the model and application.

For example, the website lists cream separators ranging from smaller-capacity equipment to industrial models with substantially higher processing capacities.

Customers should select machinery based on:

• Required processing capacity

• Milk volume

• Type of operation

• Available infrastructure

• Power requirements

• Automation requirements

• Space availability

• Intended application

Customers may contact our team for assistance in selecting suitable equipment.

5. Product Enquiries

Submitting an enquiry does not automatically constitute a confirmed order.

Our team may contact you to understand:

• Required machinery

• Capacity

• Quantity

• Application

• Location

• Installation requirements

• Delivery requirements

• Commercial requirements

An order becomes binding only when the applicable commercial terms have been accepted through the relevant quotation, invoice, purchase order, agreement, or other written confirmation.

6. Quotations and Pricing

Quotations may depend on:

• Machine model

• Capacity

• Quantity

• Specifications

• Customization

• Installation requirements

• Transportation

• Delivery location

• Applicable taxes

• Market conditions

• Availability

Website prices, where displayed, may not represent the final price for every customer or project.

The final price will be determined by the applicable quotation or commercial document.

7. Customization and Project Requirements

Where customized or project-specific machinery is requested, the customer is responsible for providing accurate:

• Technical requirements

• Capacity requirements

• Drawings

• Dimensions

• Site information

• Electrical requirements

• Installation information

• Other specifications

Once production, procurement, or customization has commenced based on approved specifications, changes may result in additional costs or revised delivery timelines.

8. Installation and Commissioning

Some machinery may require professional installation, assembly, commissioning, or technical assistance.

Where installation is included in the agreed scope, the applicable quotation or agreement will specify the relevant services.

Where installation is not included, the customer is responsible for arranging appropriate installation by qualified personnel.

Improper installation may affect:

• Machine performance

• Safety

• Efficiency

• Warranty coverage

• Equipment life

9. Customer Responsibilities

Customers are responsible for:

• Providing accurate information

• Selecting appropriate machinery for their requirements

• Providing correct delivery details

• Ensuring suitable installation conditions

• Providing required utilities and infrastructure

• Following operating instructions

• Performing recommended maintenance

• Using machinery for its intended purpose

• Making payments within agreed timelines

The customer is responsible for ensuring that the equipment is operated by appropriately trained personnel.

10. Food and Dairy Processing Use

Dairy-processing equipment should be operated according to the applicable product instructions and intended application.

Customers are responsible for:

• Maintaining proper hygiene

• Cleaning equipment appropriately

• Following operating procedures

• Following applicable food-safety requirements

• Maintaining appropriate processing conditions

• Ensuring safe handling of milk and dairy products

The website recommends cleaning dairy machines after use to maintain hygiene and machine efficiency.

11. Warranty

The website states that the machines come with a standard warranty, with warranty details varying by product.

Where a product warranty applies, the specific warranty terms provided with the relevant machine, quotation, invoice, manufacturer documentation, or warranty certificate shall govern.

Warranty coverage may depend on:

• Proper installation

• Normal intended use

• Proper maintenance

• Compliance with operating instructions

• Product condition

• Manufacturing defects

• Applicable warranty period

Warranty may not cover damage caused by:

• Misuse

• Negligence

• Unauthorized modification

• Improper installation

• Improper maintenance

• Electrical faults

• Accidental damage

• Normal wear and tear

• Use outside specified capacity or application

The specific warranty document applicable to the purchased product shall prevail.

12. Service and After-Sales Support

We aim to provide after-sales support for our dairy machinery.

Support may include, depending on the product and applicable agreement:

• Technical assistance

• Troubleshooting

• Warranty support

• Maintenance guidance

• Spare-parts assistance

• Service coordination

Service availability may depend on product model, location, warranty status, and applicable commercial terms.

13. Delivery and Transportation

Delivery timelines may depend on:

• Product availability

• Manufacturing

• Customization

• Order quantity

• Transportation

• Delivery location

• Logistics conditions

• External circumstances

Any estimated delivery date is subject to the applicable commercial terms unless expressly guaranteed in writing.

14. Inspection Upon Delivery

Customers should inspect machinery and packaging upon delivery where reasonably practicable.

Any visible damage, shortage, incorrect product, or packaging issue should be reported promptly with relevant documentation, photographs, videos, delivery receipts, or other supporting information where requested.

15. Returns and Replacement

Returns, replacements, or cancellations will be governed by the applicable commercial policy and the terms agreed for the relevant order.

Customized, specially manufactured, used, installed, or commissioned machinery may be subject to specific return or cancellation conditions.

Any applicable third-party manufacturer terms may also apply.

16. Payments

Payment terms will be specified in the applicable quotation, invoice, purchase order, or agreement.

Customers must make payments within the agreed timeframe.

Failure to make payments may result in:

• Delay in dispatch

• Delay in installation

• Suspension of services

• Changes to delivery schedules

• Other contractual remedies

17. Third-Party Manufacturers and Brands

Our product portfolio may include equipment from various manufacturers and brands. The company’s website identifies several partner brands and equipment providers.

Where a product is manufactured by a third party, the manufacturer’s applicable specifications, warranty terms, manuals, and service policies may also apply.

18. Technical Performance

Actual machine performance may depend on:

• Milk quality

• Milk temperature

• Processing conditions

• Machine capacity

• Operator practices

• Electrical supply

• Maintenance

• Cleaning

• Installation

• Environmental conditions

• Proper use of the equipment

Therefore, published or estimated performance figures should not automatically be treated as guaranteed results unless specifically stated in writing.

19. Intellectual Property

The website and its original content may contain intellectual property belonging to Rakesh Cream Machine Separator / Kesari Tech or its respective licensors.

This may include:

• Brand names

• Logos

• Product photographs

• Product descriptions

• Website design

• Graphics

• Videos

• Marketing materials

• Original written content

Unauthorized copying, reproduction, modification, distribution, or commercial exploitation may be prohibited by applicable law.

20. Website Content

We make reasonable efforts to maintain accurate information on our website.

However, information may change due to:

• Product updates

• Manufacturer changes

• New models

• Pricing changes

• Availability

• Technical improvements

We reserve the right to update, modify, or remove website information without prior notice.

21. Third-Party Links

Our website may contain links to third-party manufacturers, brands, service providers, social-media platforms, or other websites.

We do not control third-party websites and are not responsible for their content, security, privacy policies, availability, or terms.

22. Limitation of Liability

To the extent permitted by applicable law, Rakesh Cream Machine Separator / Kesari Tech shall not be responsible for losses arising from circumstances beyond our reasonable control, including:

• Transportation delays

• Supply-chain disruptions

• Manufacturer delays

• Natural disasters

• Fire

• Flood

• Government restrictions

• Power or infrastructure failures

• Third-party service failures

• Other force majeure circumstances

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

23. Force Majeure

We shall not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including:

• Natural disasters

• Fire

• Flood

• War

• Government restrictions

• Strikes

• Transportation disruptions

• Supply shortages

• Infrastructure failures

• Other unforeseen circumstances

We will make reasonable efforts to minimize the effect of such circumstances.

24. Privacy

Information collected through the website or during business interactions is handled in accordance with our Privacy Policy.

By using our website or submitting an enquiry, you acknowledge that you have reviewed the Privacy Policy.

25. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in:

• Products

• Services

• Business practices

• Technology

• Applicable laws

• Manufacturer requirements

The latest version will be published on this page with an updated “Last Updated” date.

26. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable law and any specific dispute-resolution mechanism contained in a commercial agreement, disputes relating to these Terms or our products and services shall be subject to the jurisdiction of the competent courts having jurisdiction over Gwalior, Madhya Pradesh.

27. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue to remain effective to the extent permitted by applicable law.

28. Entire Agreement

For individual machinery orders, the applicable quotation, invoice, purchase order, warranty certificate, technical document, or written agreement may contain additional terms.

Where a conflict exists, the specific written commercial agreement applicable to the transaction shall govern that transaction to the extent permitted by law.

29. Contact Us

Rakesh Cream Machine Separator / Kesari Tech

Gwalior Office:
Purshottam Vihar Colony, Bhind Road,
Gole Ka Mandir, Gwalior, Madhya Pradesh – 474005

Morena Office:
Ambah Road, Morena, Madhya Pradesh – 476001

Phone: +91 7974162451
Email: rakeshcreamseparator@gmail.com
Website: https://www.rakeshcreammachineseparator.com/

These details are published on the company’s official website.

© 2026 Rakesh Cream Machine Separator / Kesari Tech. All Rights Reserved.